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5.
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| City Council Regular Meeting |
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| BACKGROUND |
A staffing study will consist of review of the City department’s workload and performance measures, and those of comparable governments to assess appropriate staffing needs. It is important to note, however, that there are many variables that impact comparison between cities, including operating budgets, community priorities, level of outsourcing, geography, and departmental organization. Initial actions include of an overall review of positions and respective responsibilities, services and activities.
A staffing review will generally follow the steps below:
- developing background on the department by reviewing staffing levels, budget size, work flow and use of information technology
- interviewing staff to obtain operational-specific data to facilitate access to data and potentially identify other key staff to be interviewed
- comparing departments to other like-situated municipalities
- reviewing data, presenting findings and providing recommendations
At the direction of Council, the City released a Request for Proposals (RFP) for a staffing study, and two proposals were received. Proposals were reviewed and scored based on criteria including qualifications and experience, company operational information, cost, reputation, capability, resources, and project design and strategy.
After evaluation and review of all proposals, the Matrix Consulting Group was identified as the highest-ranking firm. Matrix was invited to conduct a short presentation on the proposed study process and methodologies, and be available for questions from staff. Staff representatives from Police, EMS, Streets, Parks, Planning & Community Development, Finance, Human Resources and the City Manager’s Office were invited to participate in the interview process and provide feedback on the firm.
Upon conclusion of this process, City staff recommends Council approval of Resolution 19-R-48 authorizing the City Manager to enter into an agreement with the Matrix Consulting Group to conduct a Staffing Study. |
| GOAL |
| Conduct a Staffing Study for the purpose of determining an optimal staffing model, appropriately considering workload, performance measures, service delivery expectations, operating budgets, community priorities, level of outsourcing, geography, and departmental organization. |
| COMMUNITY BENEFIT |
This study will help determine where resources should be reassigned, added or reduced. This will allow the City to create efficiencies and realize maximum potentials, optimizing service to our citizens.
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| SUMMARY OF RECOMMENDED ACTION |
Staff recommends Council approval of Resolution 9-R-48 authorizing the City Manager to enter into an agreement with the Matrix Consulting Group to conduct a Staffing Study.
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| FISCAL IMPACT |
Proposed contract has a total not-to-exceed amount of $84,750.
The Class & Comp study came in $7,000 under budget. This savings will be applied towards the cost of the Staffing Study. The remaining $77,750 will be funded from Contingency. |
| RECOMMENDATION |
| Staff recommends Council approval of Resolution 9-R-48 authorizing the City Manager to enter into an agreement with the Matrix Consulting Group to conduct a Staffing Study. |
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